We have been at the forefront of urgent care since the early 1990s. We’ve grown from a small group of GP cooperatives to a social enterprise organisation serving over six million patients.
We’re proud of our social enterprise status and our ability to provide our patients with access to health care 24 hours a day, 365 days a year.
As a not for profit organisation, any surplus that we make is reinvested straight back into our people and patients, rather than being distributed to shareholders. This means we’re part of the NHS family, enhancing it through the added social value we bring.
Social enterprises currently provide around £1.5 billion worth of health and social care services to the UK, and we’re proud to be part of the sector. Not only are we members of Social Enterprise UK, we are also holders of the Social Enterprise Gold Mark. As a Gold Mark holder, we’re independently assessed against important factors such as governance and financial transparency. We were the very first organisation to be awarded this prestigious accolade, and are currently one of only five social enterprises who hold the Gold Mark.
We produce a social impact report on an annual basis, which gives an overview of the social impact that we have delivered. You can view our latest report by clicking here.
Our people are made to be brave, and at IC24 we celebrate brave ideas and brave people. Innovation is at the heart of what we do. We develop our own clinical systems, which not only demonstrates innovation but value for money too.
We’re committed to providing the best possible care to our patients and our people. We believe in getting our patients the right care. For our people, we have a host of health and wellbeing initiatives to make sure they’re supported in the workplace. This includes access to free counselling support.
We strive to be the best in everything we do. We give our people access to a host of learning and development opportunities, because an investment in our people is an investment in patient care.
Stephen is an experienced Chair who brings a wealth of health and commercial experience which is invaluable for our journey.
Andrew has a background as a Geriatrician and General Physician. He holds a wealth of experience from multiple senior medical leadership roles across primary and secondary care.
Katherine is a qualified nurse. She has spent the majority of her career in NHS business development and service performance across primary, urgent and remote healthcare.
Alistair is a Fellow of the Institute of Chartered Accountants, and has a special interest in Finance, Business Development and IT. He is the Chair of our Audit and Finance Committees.
Kerry is a qualified nurse with many years of community experience. She leads on Quality and Clinical Governance.
With a keen interest in health policy, Dr Karki unlocks the value of IT and technology to help our front line teams deliver better care to patients.
Rachel is a Registered General Nurse who leads on the CQC inspections, quality improvement and governance for the organisation.
MaryAnn has international experience working across both the Australian and UK health system. She holds specialist qualifications in medical leadership, health service management and public health.
David is a Chartered IT Professional, who has established effective strategies and visionary partnerships that continue to support the evolution of our service delivery.
Jo is Chief People Officer, putting our people at the heart of what we do, and helping us design an employee experience people want to be a part of.
David is an experienced Finance professional, who brings a deep knowledge of both commercial and NHS financial systems and controls.