Our sole focus is on patient care, not on profit

We have been at the forefront of urgent care since the early 1990s. We’ve grown from a small group of GP cooperatives to a social enterprise organisation serving over six million patients.

Our Purpose

At IC24 our purpose is to provide responsive, safe, high-quality urgent healthcare at the right time, in the right place, supporting our patients to ensure they live their lives to the full.


We’re proud of our social enterprise status and our ability to provide our patients with access to health care 24 hours a day, 365 days a year.


As a not for profit organisation, any surplus that we make is reinvested straight back into our people and patients, rather than being distributed to shareholders. This means we’re part of the NHS family, enhancing it through the added social value we bring.


Social enterprises currently provide around £1.5 billion worth of health and social care services to the UK, and we’re proud to be part of the sector. Not only are we members of Social Enterprise UK, we are also holders of the Social Enterprise Gold Mark. As a Gold Mark holder, we’re independently assessed against important factors such as governance and financial transparency. We were the very first organisation to be awarded this prestigious accolade, and are currently one of only five social enterprises who hold the Gold Mark.


We produce a social impact report on an annual basis, which gives an overview of the social impact that we have delivered. You can view our latest report here.

Our Values


Our people are made to be brave, and at IC24 we celebrate brave ideas and brave people. Innovation is at the heart of what we do. We develop our own clinical systems, which not only demonstrates innovation but value for money too.


We’re committed to providing the best possible care to our patients and our people. We believe in getting our patients the right care. For our people, we have a host of health and wellbeing initiatives to make sure they’re supported in the workplace. This includes access to free counselling support.


We strive to be the best in everything we do. We give our people access to a host of learning and development opportunities, because an investment in our people is an investment in patient care.


We recognise each other’s differences and show consideration for one another and the environment we live in.

Our Leadership Team

Our Latest News

Our Blog

Meet the Team - Danielle Quigley

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Meet the Team - Angela Warner

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Meet the Team - Thomas Burns

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Successful Recruitment Evenings in Ashford and Norwich.

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LGBTQ+ History Month 2024

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Feeding Tube Awareness Week - Emily's Story

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South East Coast Ambulance Service alongside IC24 host i...

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World Mental Health Day

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World Suicide Prevention Day 2023

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