Our sole focus is on patient care, not on profit
We have been at the forefront of urgent care since the early 1990s. We’ve grown from a small group of GP cooperatives to a social enterprise organisation serving over six million patients.
Our Purpose
At IC24 our purpose is to provide responsive, safe, high-quality urgent healthcare at the right time, in the right place, supporting our patients to ensure they live their lives to the full.
We’re proud of our social enterprise status and our ability to provide our patients with access to health care 24 hours a day, 365 days a year.
As a not for profit organisation, any surplus that we make is reinvested straight back into our people and patients, rather than being distributed to shareholders. This means we’re part of the NHS family, enhancing it through the added social value we bring.
Social enterprises currently provide around £1.5 billion worth of health and social care services to the UK, and we’re proud to be part of the sector. Not only are we members of Social Enterprise UK, we are also holders of the Social Enterprise Gold Mark. As a Gold Mark holder, we’re independently assessed against important factors such as governance and financial transparency. We were the very first organisation to be awarded this prestigious accolade, and are currently one of only five social enterprises who hold the Gold Mark.
Our Values
Innovation
Our people are made to be brave, and at IC24 we celebrate brave ideas and brave people. Innovation is at the heart of what we do. We develop our own clinical systems, which not only demonstrates innovation but value for money too.
Care
We’re committed to providing the best possible care to our patients and our people. We believe in getting our patients the right care. For our people, we have a host of health and wellbeing initiatives to make sure they’re supported in the workplace. This includes access to free counselling support.
Excellence
We strive to be the best in everything we do. We give our people access to a host of learning and development opportunities, because an investment in our people is an investment in patient care.
Respect
We recognise each other’s differences and show consideration for one another and the environment we live in.
Our Leadership Team
Stephen King
Chair of the Board
Stephen is an experienced Chair who brings a wealth of health and commercial experience which is invaluable for our journey.
Dr Andrew Catto
Chief Executive
Andrew has a background as a Geriatrician and General Physician. He holds a wealth of experience from multiple senior medical leadership roles across primary and secondary care.
Alistair Oag
Non Executive Director
Alistair is a Fellow of the Institute of Chartered Accountants, and has a special interest in Finance, Business Development and IT. He is the Chair of our Audit and Finance Committees.
Kerry Gentleman
Non Executive Director
Kerry is a qualified nurse with many years of community experience. She leads on Quality and Clinical Governance.
Rachel Robinson
Chief Nurse
Rachel is a Registered General Nurse who leads on the CQC inspections, quality improvement and governance for the organisation.
Dr Patrick Brooke
Chief Medical Officer
Patrick's key interests and experience are frailty, dementia and urgent care, particularly how system working, and greater integration can deliver improved quality of care and outcomes.
David Brown
Chief Information Officer
David is a Chartered IT Professional, who has established effective strategies and visionary partnerships that continue to support the evolution of our service delivery.
Dr Akash Karki
Non Executive Director
Akash is a practicing GP with a portfolio career that has included a variety of clinical leadership roles. His interests include digital health, sustainability and quality improvement.
Katherine Pitts
Chief Strategy and Transformation Officer
Katherine is a qualified nurse. She has spent the majority of her career in NHS business development and service performance across primary, urgent and remote healthcare.
David Baines
Chief Financial Officer
David is an experienced Finance professional, who brings a deep knowledge of both commercial and NHS financial systems and controls.