IC24 has, for over twenty years, been at the forefront in the development of out of hospital care, and has extensive experience of developing, implementing and managing a range of health and care services to a current population of over six million across a large complex geographical area.

We currently have a range of services which includes;

• Unscheduled Primary Care
• Urgent Care services
• NHS 111 Services
• Pharmacy
• GP Led Health Centres and Walk in Centres
• ED support
• Roving GP service
• Community Nursing
• Health and Justice services 
• Integrated Technology Solutions

In 2012, we were part of the first wave of sites to provide NHS 111 services. As part of this IC24 was the first NHS 111 service in the country to automatically dispatch an ambulance in the live environment. We now operate three NHS 111 services.

In 2013 we were awarded the Social Enterprise Mark. The Social Enterprise Mark independently proves when a business or organisation puts surplus towards social or environmental good.

At IC24, we are passionate about making a difference to our patients, people and partners.

The Social Enterprise Gold Mark helps us achieve this by benchmarking and acting on these important aspects of our business. This means that we can communicate clearly to our patients, our people and our partners about how we are enhancing the services that we provide them with. 

In 2014 we were awarded the Gold Social Enterprise Mark. The Gold Social Enterprise Mark is the route to social enterprise excellence.  We were able to demonstrate best practice in proof points across three areas: governance, business ethics and financial transparency.

The Gold Mark is not just about social impact but is also a way of measuring what makes a great Social Enterprise excellent. 

In the summer of 2018 we were re-accredited with the Gold Mark, following an assessment by the Social Enterprise Mark CIC. We also produced our first social impact report, to provide an overview of the difference we make through our social enterprise status. You can download a copy here.