From 28th March 2020, all patients who need to access services at Hastings Primary Care Hub must telephone 01424 884410 in order to get an appointment.
This is following advice from NHS England to ensure you are able to continue to access the right care in a way that works best for you, whilst helping to prevent the spread of coronavirus.
Patients registered with another local GP practice: We ask you contact them first regarding any appointments. If you still need further assistance call Hastings Primary Care Hub.
The latest information, support and advice is also available on the NHS website: 111.nhs.uk
If you are homeless or vulnerable and need assistance or support, please contact:
Seaview, Southwater Centre, Hatherley Road, St Leonards-on-Sea, East Sussex, TN37 6LB
If you require a self-isolation note this can be obtained by visiting NHS 111 online; 111.nhs.uk
Patients registered with the centre can make appointments during open hours by:
- Telephoning 01424 884410
- Using the online booking system
If patients need to speak to or see a GP when the centre is closed please call 111
Meet the team
Appointments - booking appointments for registered patients
Patient Participation Group
Patient Survey & Friends and Family Results
Coronavirus - advice for patients
The symptoms of coronavirus are:
- a cough
- a high temperature
- shortness of breath
But these symptoms do not necessarily mean you have the illness.
The symptoms are similar to other illnesses that are much more common, such as cold and flu.
How to avoid catching or spreading coronavirus
- wash your hands with soap and water often – do this for at least 20 seconds
- always wash your hands when you get home or into work
- use hand sanitiser gel if soap and water are not available
- cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- put used tissues in the bin straight away and wash your hands afterwards
- try to avoid close contact with people who are unwell
- do not touch your eyes, nose or mouth if your hands are not clean
Check if you need medical help
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
- you think you might have coronavirus
- in the last 14 days you've been to a country or area with a high risk of coronavirus – see our coronavirus advice for travellers
- you've been in close contact with someone with coronavirus
Do not attend the walk in centre in person, or go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.
How to self-isolate if you're asked to
If there's a chance you could have coronavirus, you may be asked to stay away from other people (self-isolate).
This means you should:
- stay at home
- not go to work, school or public places
- not use public transport or taxis
- ask friends, family members or delivery services to do errands for you
- try to avoid visitors to your home – it's OK for friends, family or delivery drivers to drop off food
You may need to do this for up to 14 days to help reduce the possible spread of infection.
Treatment for coronavirus
There is currently no specific treatment for coronavirus.
Antibiotics do not help, as they do not work against viruses.
Treatment aims to relieve the symptoms while your body fights the illness.
You'll need to stay in isolation away from other people until you've recovered.
Below is a list of forms that you may find useful while using our services. If you cannot find what you are looking for please speak to one of our reception team, who will be happy to help you.
Hastings Primary Care Hub News
Change to opening hours and appointments
Please note that our opening times have changed. Our centre no longer provides a walk in service and is by appointment only.
Care Quality Commission Report
We have been inspected by the Care Quality Commission (CQC) and have an overall rating of Good. For a copy of the report put together by the CQC please click here.
From 1st April 2015, NHS England requires all registered patients to have a named accountable GP. This GP is responsible for the coordination of patients overall care. This does not mean that you will be seen by this GP and you should continue to see the GP of your choice or whichever GP is on duty.
Your named accountable GP is Dr John Rowan.
If you would like to discuss further please speak to one of the Reception team.
Flu Vaccines now being given please call the practice to book your appointment.
The following people are eligible;
- If you are 65 years or over
- Under 65 in clinical risk group
- All two, three and four year olds
- Those in long stay residential care homes
A caring team of GP doctors, nurses and health care assistants are on hand to treat and advise patients.
Station Plaza is a state-of-the-art building next to Hastings Station.
The Primary Care Hub, together with an IC24 Plus pharmacy, occupies the ground floor of the building and offers comfortable waiting rooms, three large consulting rooms and two treatment rooms.
Maintaining the confidentiality of your data is extremely important to us, and we strictly adhere to and follow the protocols laid down by the Data Protection Act 2018 and the General Data Protection Regulation. You can read our centre's privacy notice by clicking here.
Health Services and Care available
Care for all minor illnesses, plus:
- Asthma and chest disease check ups
- Blood tests
- Childhood immunisations
- Conronary Heart Disease
- Diabetes testing and check ups
- Ear Irrigation
- Immunisations, e.g Flu
- Health promotion, e.g Stop smoking Weight Clinic and Healthy Living Clinic
- Minor injury, wounds, sprains and strains care
- Pregnancy testing
- Sexual health screening, e.g chlamydia tests
- Skin condition care, e.g Impertigo, Scabies, nappy rash, Eczema and Cellulitis
- Well man and Woman check ups