From 28th March 2020, all patients who need to access services at Eastbourne Station Health Centre must telephone 01323 726650 in order to get an appointment.
This is following NHS England guidance and applies to patients registered at the practice as well as those wanting to access a walk-in appointment.
This will ensure you are able to access the right care in a way that works best for you, whilst helping to prevent the spread of coronavirus.
Patients who are registered with another local GP practice: Please contact your surgery first regarding any appointments and then if you still need further assistance call Eastbourne Station Health Centre.
The latest information, support and advice is also available on the NHS 111 website: 111.nhs.uk
If you are homeless or vulnerable and need assistance or support please contact:
The Salvation Army, 141 Langney Road, Eastbourne, BN22 8AG, which is open from 10am until 4pm on Monday to Friday.
The Matthew 25 Mission, Brodie Hall, Seaside, Eastbourne, BN22 7NN open from 8am to 2pm every day.
If you are requiring a self-isolation note this can be obtained by visiting NHS 111 online; 111.nhs.uk
Patients registered with the centre can make appointments during open hours by:
- Walking in to the centre
- Telephoning 01323 726650
- Using the online booking system
If patients need to speak to or see a GP when the centre is closed please call 111.
- Meet the Team
- Appointments - Booking your appointments online
- Repeat Medication
- Patient Participation Group
- Patient Information
- Patient Survey & Friends and Family Test Results
- Practice Policies
- Care Records
Coronavirus - advice for patients
The symptoms of coronavirus are:
- a cough
- a high temperature
- shortness of breath
But these symptoms do not necessarily mean you have the illness.
The symptoms are similar to other illnesses that are much more common, such as cold and flu.
How to avoid catching or spreading coronavirus
- wash your hands with soap and water often – do this for at least 20 seconds
- always wash your hands when you get home or into work
- use hand sanitiser gel if soap and water are not available
- cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- put used tissues in the bin straight away and wash your hands afterwards
- try to avoid close contact with people who are unwell
- do not touch your eyes, nose or mouth if your hands are not clean
Check if you need medical help
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
- you think you might have coronavirus
- in the last 14 days you've been to a country or area with a high risk of coronavirus – see our coronavirus advice for travellers
- you've been in close contact with someone with coronavirus
Do not attend the walk in centre in person, or go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.
How to self-isolate if you're asked to
If there's a chance you could have coronavirus, you may be asked to stay away from other people (self-isolate).
This means you should:
- stay at home
- not go to work, school or public places
- not use public transport or taxis
- ask friends, family members or delivery services to do errands for you
- try to avoid visitors to your home – it's OK for friends, family or delivery drivers to drop off food
You may need to do this for up to 14 days to help reduce the possible spread of infection.
Treatment for coronavirus
There is currently no specific treatment for coronavirus.
Antibiotics do not help, as they do not work against viruses.
Treatment aims to relieve the symptoms while your body fights the illness.
You'll need to stay in isolation away from other people until you've recovered.
Below is a list of forms that you may find useful while using our services. If you cannot find what you are looking for please speak to one of our reception team, who will be happy to help you.
Eastbourne GP Led Health Centre News
Care Quality Commission Report
We have been inspected by the Care Quality Commission (CQC) and have an overall rating of Good. A copy of the report put together by the CQC is available. Please click here.
Named Accountable GP for all registered patients
NHS England requires all registered patients to have a named accountable GP. This GP is responsible for the coordination of patients' overall care. This does not mean that you will be seen by this GP & you should continue to see the GP of your choice or whichever GP is on duty.
Your named accountable GP is Dr Johnathan Watts.
A caring team of GP doctors, nurses and health care assistants are on hand to treat and advise patients.
The Eastbourne Station Health Centre offers anyone the chance to see a GP or nurse, regardless of whether they live locally or are simply visiting or working in Eastbourne.
"It is all about making it easier for people to get the care they need at a time and place convenient to them." Head of Primary Care for NHS East Sussex Downs and Weald.