Job role

Receptionist                                                                            Reference: EK012


Do you have the passion to work in a busy out of hours environment offering a professional patient care service in our East Kent Locality? If you want to work for an organisation who are dedicated and passionate towards their workforce, then this role may be for you!

We are looking for people who enjoy working with patients, show fantastic care and compassion for the role they undertake, and willing to work evenings and weekends as the norm for our out of hours service.

The job purpose is to provide a point of contact for patients upon arrival, welcoming and ensuring confidentiality is maintained at all times. you will also maintain an accurate log on the system to ensure that waiting patients are directed to the relevant clinicians as soon as possible and in priority order.  You will ensure that accurate patient information is recorded onto the system in a timely manner, and once seen provide each patient with a Patient Experience Questionnaire (PEQ) to complete of their experience of the out of hours service.

Who are we? 

Integrated Care 24 Ltd (IC24) is a major not for profit Social Enterprise providing innovative and wide ranging patient focused primary care services designed to deliver quality and affordability. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out of hours services, NHS 111, primary care and secondary care support services as well as health and justice nursing services.

Location                            William Harvey Hospital, Ashford

Hours Available                Alternative Sunday 1800-2330 (11 hours per 4 week period)

What’s in it for you:-

  • Hourly rate of £8.08 to £10.50 per hour
  • Enhanced Bank Holiday rates
  • Additional annual leave above statutory minimum based on length of service
  • Opportunity to join the NHS Pension Scheme
  • Discount Voucher Scheme
  • Free 24/7 independent counselling service
  • Full on the job training
  • Learning and Development Opportunities

For a Job Description and Person Specification please click here.

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic or enhanced DBS disclosure and 2 references.

Please visit our careers page at for an application form.  Please complete and return to or alternatively send your completed application form to the Human Resources Department at Integrated Care 24 Limited, Kingston House, The Long Barrow, Orbital Park, Ashford, Kent TN24 0GP.

Closing Date: Thursday 23rd July 2018   

Equal opportunities

IC24 is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background. You can read our policy statement on the recruitment of ex-offenders here.

Apply for the role of Receptionist - Ref EK012

Please download and complete an application form, note that CVs will not be accepted without a completed application form due to high interest in our jobs.

Download an application form

Please email your completed application form to:

Or mail to:

Integrated Care 24 Ltd,
Kingston House, The Long Barrow,
Orbital Park, Ashford,
Kent, TN24 0GP