What To Expect

We know that accessing healthcare when you are ill or worried can be daunting.  Our staff are here to help you so please do let our staff know if you have any concerns.

 

What To Expect

Care Quality Commission (CQC) Registration

Care Quality Commission (CQC) Registration
Care Quality Commission (CQC) Registration
HMP Swaleside CQC report from March 2015
"All of the services that we provide at Integrated Care 24 Ltd are all registered with CQC"

Our Values

At IC24, we care about our local communities and our patients.  We are a true social enterprise whose primary concern is to deliver a high level of patient care in line with the NHS philosophy.  We have no shareholders and any surplus goes back into frontline services. Our social enterprise status means we are committed to provide an open and honest service to our patients.  At IC24 we are "Passionate about making a difference to our patients, people and partners."

Our Values
Our Values
"Passionate about making a difference to our patients, people and partners."
"Accurate and up-to-date information assists us in providing you with the right care"

Fair Processing Notice - Your Information; What You Need to Know

Fair Processing Notice - Your Information; What You Need to Know

"You Said, We Did"

We use "You said, we did" case studies to show how we use your patient feedback to improve our services.

"You Said, We Did"
"You Said, We Did"
"We received some feedback from one of our patients regarding issues accessing properties."
"Integrated Care 24 operates a zero tolerance policy"

Zero Tolerance Policy

Zero Tolerance Policy

Accessible Information Standard

Accessible Information Standard
Accessible Information Standard