Patient compliments for our Out of Hours services

"Very impressed with the whole process of getting an out of hours appointment and the treatment received."

"A very good experience this morning - every step was professional, thorough and quick. Thank you."

"Excellent service and the clinician was very thorough which made me feel at ease. Thank you."

"Fell extremely grateful that we have this service available. The doctor I saw was lovely, listened to my concerns, thoroughly checked me over and wrote out a prescription for my infection. Very professional service. Thank you."

"The staff were very helpful and very caring. The staff do really well."

"I would like to thank the doctor who came out to me. I felt very comfortable with him. Keep up the good work and thank you."

"Just extremely impressed with the whole service. Thank you very much for making us reassured." 

 

Patient compliments for our NHS 111 services

''I would like to thank you very much. Your help is much appreciated. Thank you again."

"Lady who asked the questions was very reassuring and made certain I understood all the questions."

"I was listened to and the person understood my need and dealt with it. Thank you."

"Because of their advice I did not end up in A&E at 11pm. Relieved anxiety over situation so very grateful."

"Brilliant service which I would feel very confident using again. Mostly so reassuring which changed the atmosphere from frightening into calmness."

"Wonderful help. Felt reassured. Excellent advice and very thorough questions and care. Very professional service. Many thanks."

"All phone calls made to the 111 service have been fantastic and I would call again should a problem occur."