Integrated Care 24 is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Integrated Care 24 Web site and governs data collection and usage. By using the Integrated Care 24 website, you consent to the data practices described in this statement.

Collection of your Personal Information

Integrated Care 24 collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Integrated Care 24 also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Integrated Care 24. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Integrated Care 24 for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Integrated Care 24 Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Integrated Care 24 public message boards, this information may be collected and used by others. Note: Integrated Care 24 does not read any of your private online communications.

Integrated Care 24 encourages you to review the privacy statements of Web sites you choose to link to from Integrated Care 24 so that you can understand how those Web sites collect, use and share your information. Integrated Care 24 is not responsible for the privacy statements or other content on Web sites outside of the Integrated Care 24 and Integrated Care 24 family of Web sites.

Use of your Personal Information

Integrated Care 24 collects and uses your personal information to operate the Integrated Care 24 Web site and deliver the services you have requested. Integrated Care 24 also uses your personally identifiable information to inform you of other products or services available from Integrated Care 24 and its affiliates. Integrated Care 24 may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Integrated Care 24 does not sell, rent or lease its customer lists to third parties. Integrated Care 24 may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Integrated Care 24 may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Integrated Care 24, and they are required to maintain the confidentiality of your information.

Integrated Care 24 does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Integrated Care 24 keeps track of the Web sites and pages our customers visit within Integrated Care 24, in order to determine what Integrated Care 24 services are the most popular. This data is used to deliver customized content and advertising within Integrated Care 24 to customers whose behavior indicates that they are interested in a particular subject area.

Integrated Care 24 Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Integrated Care 24 or the site; (b) protect and defend the rights or property of Integrated Care 24; and, (c) act under exigent circumstances to protect the personal safety of users of Integrated Care 24, or the public.

Security of your Personal Information

Integrated Care 24 secures your personal information from unauthorized access, use or disclosure. Integrated Care 24 secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Integrated Care 24 will occasionally update this Statement of Privacy to reflect company and customer feedback. Integrated Care 24 encourages you to periodically review this Statement to be informed of how Integrated Care 24 is protecting your information.

Contact Information

Integrated Care 24 welcomes your comments regarding this Statement of Privacy. If you believe that Integrated Care 24 has not adhered to this Statement, please contact Integrated Care 24 at info@ic24.nhs.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.