Bank Dispatcher Quote Reference: NF080
The post holder will be responsible for working as part of a team providing a professional and courteous telephone response to clinical and non-clinical staff and patient requirements, ensuring accuracy of patient information and adherence to company guidelines and procedures.
Ensuring effective and timely distribution of calls to regional bases.
Ensuring high levels of visibility and understanding of available clinical resource during shifts and supporting the Dispatch Controller in maintaining service levels against KPIs.
Who are we?
We’re Integrated Care 24 Ltd (IC24), a major not for profit Social Enterprise providing innovative and wide ranging patient focused primary care services designed to deliver quality and affordability. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out of hours services, NHS 111, primary care and secondary care support services and health in justice nursing services.
Location Norfolk, Waveney and Wisbech
Hours Available Bank
Please visit our careers page at http://www.ic24.org.uk/our-team/working-for-ic24/ for an application pack. CVs will not be accepted without a completed application form.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic or enhanced DBS disclosure and 2 references.
IC24 is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Closing Date: 6th September 2017
For further information please see the job description here.
IC24 is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background. You can read our policy statement on the recruitment of ex-offenders here.
Apply for the role of NF080 - Bank Dispatcher
Please download and complete an application form, note that CVs will not be accepted without a completed application form due to high interest in our jobs.Download an application form
Please email your completed application form to:
Or mail to:
Integrated Care 24 Ltd,
Kingston House, The Long Barrow,
Orbital Park, Ashford,
Kent, TN24 0GP