Job role

Service Delivery Support Assistant                                            Reference: EK007A

Do you have the passion to work in a busy out of hours environment offering a professional patient care service for our East Kent Locality? If you want to work for a company who are dedicated and passionate towards their workforce, then this role may be for you!

Do you have good knowledge and understanding of being able to carry out patient comfort calls, book requested appointments, fax prescriptions and liaise effectively with pharmacies? Are you able to show fantastic care and compassion to patients and willing to work weekends as the norm for our out of hours service?  If so we would love to hear from you.

The purpose of this exciting role is deal with patient information on a strictly confidential basis ensuring information is not disclosed to any third party, answering all enquires made in a professional manner. 

Location                            Kingston House, Ashford, Kent

Hours Available                Weekends (Saturdays and Sundays, hours available between 08:00 and 22:00) and Bank Holidays

What’s in it for you:

  •          Hourly rate of £8.54 per hour
  •          Enhanced Bank Holiday rates
  •          Additional annual leave above statutory minimum based on service
  •          Opportunity to join the NHS Pension Scheme
  •          Discount Voucher Scheme
  •          Free 24/7 independent counselling service
  •          Full on the job training
  •          Learning and Development Opportunities

Please visit our careers page at for an application form.  Please complete and return to or alternatively send your completed application form to the Human Resources Department at Integrated Care 24 Limited, Kingston House, The Long Barrow, Orbital Park, Ashford, Kent TN24 0GP.

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic or enhanced DBS disclosure and 2 references.

Closing Date: Tuesday 24th April 2018

For a Job Description and Person Specification please click here.

Equal opportunities

IC24 is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background. You can read our policy statement on the recruitment of ex-offenders here.

Apply for the role of Service Delivery Support Assistant - Ref EK007A

Please download and complete an application form, note that CVs will not be accepted without a completed application form due to high interest in our jobs.

Download an application form

Please email your completed application form to:

Or mail to:

Integrated Care 24 Ltd,
Kingston House, The Long Barrow,
Orbital Park, Ashford,
Kent, TN24 0GP