Job role

IC24 Pathways Advisor (NHS 111)                                                           

Are you patient focused, empathetic and do you have great attention to detail? Do you want to make a real difference to people’s lives?

If this sounds like you, we have a fantastic opportunity to join the 111 team who are committed to delivering efficient and comprehensive advice to our patient base. We’re striving to recruit and retain great people to deliver excellent patient care. You will join an experienced team of Pathways Advisors who support and advise on non-clinical advice via the NHS Pathways system.

If you’re looking for a new challenge and are flexible in your working hours (days, evenings, nights) then we’d love to hear from you. We offer excellent training and career development opportunities (including NVQ accreditation), a generous NHS pension and a competitive pay framework to progress through.

Opportunities include part time, full time and night work.

Below is a video giving some details about the role of a health adviser within the NHS 111 service:

Who are we?

Integrated Care 24 Ltd (IC24) is a major not for profit Social Enterprise providing innovative and wide ranging patient focused primary care services designed to deliver quality and affordability. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out of hours services, NHS 111, primary care and secondary care support services as well as health and justice nursing services.

Location               Ashford Care Co-Ordination Centre, Ipswich Care Co-Ordination Centre and Norfolk Care Co-Ordination Centre

Hours Available    Evenings, overnight and weekends covering a 24/7 operation (we may be able to offer hours that could suit your requirements subject to availability).

What’s in it for you?

  • An hourly rate of between £8.42 – £11.98 per hour depending on hours worked during the week, and you fulfilling performance requirements
  • Additional annual leave above statutory minimum based on service
  • Opportunity to join the NHS Pension Scheme
  • Discount Voucher Scheme
  • Full on the job training
  • Learning and Development Opportunities

If you are interested in joining our team then to attain an application form and pack, which you should fully complete and return to or alternatively send your completed application form to the Human Resources Department at Integrated Care 24 Limited, Kingston House, The Long Barrow, Orbital Park, Ashford, Kent TN24 0GP.

A copy of the job description and person specification can be found  here

Closing Date: 31 July 2018 

Equal opportunities

IC24 is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background. You can read our policy statement on the recruitment of ex-offenders here.

Apply for the role of Pathways Advisor (NHS 111)

Please download and complete an application form, note that CVs will not be accepted without a completed application form due to high interest in our jobs.

Download an application form

Please email your completed application form to:

Or mail to:

Integrated Care 24 Ltd,
Kingston House, The Long Barrow,
Orbital Park, Ashford,
Kent, TN24 0GP