Job role

Integrated Care 24 Ltd (IC24) is a major not for profit Social Enterprise providing innovative and wide ranging patient focused primary care services designed to deliver quality and affordability. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out of hours services, NHS 111, primary care and secondary care support services and health in justice nursing services.

Job Title: Operational Navigator

Ref: ACCC040

Salary: £16,971.57 - £20,627.89 pro rata per annum

Location: Ashford Care Co-ordination Centre

Contract Type: Permanent

Hours of Work: Weekends

Job Purpose: To take telephone calls from other Healthcare services and patients where appropriate in a professional and courteous manner and to record all details accurately. Manage the effective distribution of all calls to available clinical resource across localities to ensure optimum results against Quality Requirement standards.

This vacancy closes on 31st January 2018.

**Please note advert may close at anytime without warning/notice if sufficient number of applications are received**


For a copy of the Job Description and Personal Specification please click here.

Equal opportunities

IC24 is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background. You can read our policy statement on the recruitment of ex-offenders here.

Apply for the role of Operational Navigator - Ref: ACCC040

Please download and complete an application form, note that CVs will not be accepted without a completed application form due to high interest in our jobs.

Download an application form

Please email your completed application form to:

Or mail to:

Integrated Care 24 Ltd,
Kingston House, The Long Barrow,
Orbital Park, Ashford,
Kent, TN24 0GP