Job role

Job Title:  Operational Navigator                                Quote Reference:   ACCC040

Integrated Care 24 Ltd (IC24) is a major not for profit Social Enterprise providing innovative and wide ranging patient focused primary care services designed to deliver quality and affordability. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 7 million patients, including GP led out of hours services, NHS 111, primary care and secondary care support services and health and justice nursing services.

Salary: £16,971.57 - £20,627.89 pro rata per annum

Location: Ashford Care Co-ordination Centre

Contract Type: Permanent

Hours of Work: Overnights during the week and weekend (including overnight shifts)

Job Purpose: To take telephone calls from other Healthcare services and patients where appropriate in a professional and courteous manner and to record all details accurately. Manage the effective distribution of all calls to available clinical resource across localities to ensure optimum results against Quality Requirement standards.

This vacancy closes on Monday 31st March 2018.

**Please note advert may close at any time without warning/notice if sufficient number of applications are received**


Equal opportunities

IC24 is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background. You can read our policy statement on the recruitment of ex-offenders here.

Apply for the role of Operational Navigator - REF: ACCC040 (1)

Please download and complete an application form, note that CVs will not be accepted without a completed application form due to high interest in our jobs.

Download an application form

Please email your completed application form to:

Or mail to:

Integrated Care 24 Ltd,
Kingston House, The Long Barrow,
Orbital Park, Ashford,
Kent, TN24 0GP