Job role


Location: South Essex working between Southend and Thurrock


Are you tenacious, organised and proactive? Do you relish the opportunity to use your excellent leadership and management skills to ensure the effective and efficient provision of high quality out-of-hours services within South Essex locality?


If this sounds like you, we have an excellent opportunity to join our team who are committed to ensuring that all services within the locality deliver the defined range of primary and urgent care services in an effective, efficient and safe manner. To provide strong and effective leadership and line management to your team within your designated area in the locality ensuring the delivery of high quality service, working with your locality colleagues to strengthen locality working relationships and integration of services.


We are committed to recruiting and retaining great people to deliver excellent patient care. You will join the management team for operations and work closely with the Head of Operations in your area of the Locality. The role requires you to provide strong and effective leadership, training, continued development and assessment of your team whilst effectively delivering high quality daily management. Your team are based across the locality so travel between sites is a requirement.


If you’re looking for a new challenge then we’d love to hear from candidates with previous experience of working in a fast-paced Primary Care or Urgent Care setting. We offer excellent training and career development opportunities, a generous NHS pension and a dedicated benefits website, including retail and lifestyle offers.


This is a permanent contract, with the following working hours:


Week 1 Tuesday, Wednesday and Thursday 0900-1700 plus on call


Week 2 Friday, Saturday and Sunday 0900-1700 plus on call


Who are we?

Integrated Care 24 Ltd (IC24) is a major not for profit Social Enterprise providing innovative and wide ranging patient focused primary care services designed to deliver quality and affordability. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out of hours services, NHS 111, primary care and secondary care support services and health in justice nursing services.


What’s in it for you?

•             £12.50 per hour

•             NHS pension scheme

•             5.6 weeks holiday per annum (including Bank Holidays)

•             Discount voucher scheme

•             Learning and Development Opportunities

Please visit our careers page at for an application pack.  CV’s will not be accepted without a completed application form.


Closing date:  30th September 2017


For further information, please look at the Job description here.


Equal opportunities

IC24 is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background. You can read our policy statement on the recruitment of ex-offenders here.

Apply for the role of ESX058 - Service Delivery Manager (South Essex)

Please download and complete an application form, note that CVs will not be accepted without a completed application form due to high interest in our jobs.

Download an application form

Please email your completed application form to:

Or mail to:

Integrated Care 24 Ltd,
Kingston House, The Long Barrow,
Orbital Park, Ashford,
Kent, TN24 0GP